Terms of Service

By creating an account, accessing, or using Kanta Analytics ("Service", "we", "us", "our"), you ("User", "you") agree to these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference.

If you are using Kanta Analytics on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms. In that case, "you" refers to that entity.

These Terms apply to all visitors, registered users, and paying subscribers of Kanta Analytics.

Kanta Analytics is a web-based analytics dashboard that allows Shopee Affiliates marketers to:

• Upload Shopee Conversion Reports and Shopee Click Reports in CSV format.
• Analyse campaign performance broken down by Sub ID.
• Calculate estimated commissions, ad spend, profit, loss, and return on investment (ROI) per campaign.
• Identify high-performing and underperforming Sub IDs to make fast marketing decisions.

The Service is provided on an "as is" basis. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to registered users.

To access the full features of Kanta Analytics, you must create an account. By registering, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate.
• Keep your password confidential and not share it with third parties.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at [email protected] if you suspect any unauthorised access to your account.

You must be at least 18 years old to create an account. We reserve the right to refuse registration or cancel accounts at our discretion.

Kanta Analytics offers the following plans:

• Beta Access (Free) — full access to all features during the beta period, available by invitation only. Free until 30 June 2026. No payment required.
• Shark — full access at RM 39/month. Available from 1 July 2026. Billed monthly.

Billing. Paid subscriptions are billed in advance. By subscribing, you authorise us to charge your chosen payment method on a recurring basis until you cancel.

Cancellation. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. No refunds are issued for unused portions of a billing period.

Price changes. We reserve the right to change subscription prices. We will give you at least 30 days' notice of any price increase before it takes effect on your account.

Failed payments. If a payment fails, we will attempt to retry the charge. If payment cannot be collected, your account access may be paused until payment is resolved.

All prices are in Malaysian Ringgit (MYR) and are inclusive of any applicable taxes unless stated otherwise.

You agree to use Kanta Analytics only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to upload, store, or transmit any content that is unlawful, harmful, defamatory, or infringes third-party rights.
• Attempt to gain unauthorised access to any part of the Service, other user accounts, or our systems.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use automated tools, bots, or scrapers to access or collect data from the Service without our written permission.
• Resell, sublicense, or otherwise commercialise access to the Service without express written permission.
• Use the Service to process data belonging to third parties without their lawful consent.
• Interfere with the proper working of the Service or its infrastructure.
• Circumvent any access controls, subscription limits, or security features.

Ownership. You retain full ownership of all data, reports, and content you upload to Kanta Analytics ("Your Content"). We make no claim to your data.

Licence to operate. By uploading content, you grant Kanta Analytics a limited, non-exclusive, royalty-free licence to process, store, and display Your Content solely for the purpose of providing the Service to you.

Your responsibility. You are solely responsible for ensuring that any data you upload complies with all applicable laws and does not infringe any third-party rights. You warrant that you have the right to upload and process the data you submit.

Data accuracy. Kanta Analytics processes the data you provide and presents calculations based on that input. We do not verify the accuracy of uploaded reports. Any financial decisions made based on our calculations are your sole responsibility.

For full details on how we handle your data, please refer to our Privacy Policy.

All rights, title, and interest in and to the Kanta Analytics platform — including but not limited to the software, interface design, logo, trademarks, algorithms, and documentation — are and remain the exclusive property of Kanta Analytics.

Nothing in these Terms grants you any right to use our name, logo, trademarks, or branding without our prior written consent.

You may not copy, modify, create derivative works of, or distribute any part of the Service without explicit written permission from us.

Kanta Analytics integrates with or references data originating from third-party platforms including Meta (Facebook) and Shopee. Please note:

• Kanta Analytics is an independent service and is not affiliated with, endorsed by, or sponsored by Meta, Shopee, or any of their affiliates.
• Your use of Meta Ads Manager and Shopee Affiliates is governed by their respective terms of service. Ensure you comply with those terms when exporting and uploading data to Kanta.
• We are not responsible for changes to the data formats, export features, or policies of third-party platforms that may affect the Service.

The Service may also contain links to third-party websites. We are not responsible for the content or practices of those sites.

No financial advice. The ROI calculations, profit/loss estimates, and campaign insights provided by Kanta Analytics are for informational purposes only. Nothing in the Service constitutes financial, investment, or business advice. You are solely responsible for any decisions you make based on data shown in the dashboard.

No warranty. The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that results will be accurate or reliable.

Limitation of liability. To the fullest extent permitted by applicable law, Kanta Analytics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service — including but not limited to loss of profits, data, or business opportunities — even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid to us in the three months preceding the claim.

You agree to indemnify, defend, and hold harmless Kanta Analytics and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of the Service.
• Your violation of these Terms.
• Your violation of any third-party right, including intellectual property or privacy rights.
• Any content you upload or submit through the Service.

By you. You may terminate your account at any time by deleting it from your account settings or by contacting us at [email protected]. Upon termination, your right to use the Service ceases immediately.

By us. We reserve the right to suspend or terminate your account and access to the Service at our discretion, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason we deem necessary to protect the Service or other users.

Effect of termination. Upon termination, all licences granted to you under these Terms will immediately terminate. We may retain anonymised data for analytics purposes but will delete your personal account data in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination will do so, including sections on intellectual property, disclaimers, indemnification, and governing law.

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts of Malaysia.

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify registered users by email at least 14 days before changes take effect.
• In some cases, ask for your renewed consent where required by law.

Your continued use of Kanta Analytics after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account.

If you have questions or concerns about these Terms of Service, please contact us: